Ordering
I have a question about my order, who can I talk to?
Please use the contact form on the Contact Us page to send us your queries.
Product
How do I access the map after purchase?
After your purchase, you’ll receive an email with a link to your map. Just open it in Google Maps on your phone, tablet, or computer — it’s that simple!
Can I open the map on my phone?
Yes! The map works perfectly on all devices that support the Google Maps app.
Can I use the map offline?
You can download areas in Google Maps for offline use. The custom pins won’t update offline, but you’ll still see the saved locations on your downloaded map.
How long will I have access to the map?
Forever! Once you’ve added it to your Google Maps, it stays there — even as we update it.
Can I suggest new places to add?
Yes, please do! We love discovering new gems. Just send us a quick message with your suggestion.
Returns
What is your return policy?
Since this is a digital product, all sales are final and we don’t offer returns or refunds. If you have any issues accessing your purchase, please contact us — we’re happy to help!